Patient Journey Mapping

patient journey map, cancer care journey, indigenous journey in health care, BC Cancer Journey, traditional wellness journey, indigenous medicine, graphic recording, graphic facilitation

19 Feb 2019 Journey Mapping: Tips for Creating a Safe Space

Posted at 11:25am in Graphic Facilitation, Patient Journey Mapping by Tanya Gadsby 0 Comments

Journey mapping is the plotting of experiences to understand the gaps, successes, and challenges in a health care journey. People receiving care are the only ones who experience all aspects of the journey – from hospital, to community, to specialists, to...

17 Nov 2012 Patient Journey Mapping

Posted at 10:26pm in Graphic Recording, Patient Journey Mapping by Tanya Gadsby 0 Comments

UPDATE: Check out my latest post on patient journey mapping work in health care! Many organizations get locked into one way of doing business and it never changes year to year, despite advances in technology or changes in customer needs. It's important for...

Patient Journey Mapping

19 Feb 2019 Journey Mapping: Tips for Creating a Safe Space

17 Nov 2012 Patient Journey Mapping

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