Pandemic Response

Pandemic Response

We helped the team at BC Children’s & Women’s Hospital map out the critical stages during the pandemic, how it impacted the health system, and strategies going forward. This process helped record and validate systems that needed to change, and identify...
Early Childhood: Social and Emotional Supports

Early Childhood: Social and Emotional Supports

We designed, facilitated, and journey mapped three sessions on early childhood social and emotional supports for families in Comox, Kamloops, and Vancouver. A select group of families in each community came together in a workshop for their region and we facilitated a...
Pain Care in BC

Pain Care in BC

At a series of workshops that brought together patients with lived experience with chronic pain, we mapped out the journey before accessing services, what it was like to receive services, and the path ahead. We also produced a graphic that summarized findings from the...
Breastfeeding Journey Mapping

Breastfeeding Journey Mapping

At a series of four workshops, we mapped out new parents’ lived experience with breastfeeding in different communities, including knowledge and supports before birth, post-delivery, and during the following months. These maps were compiled in real time during...
Dialysis Journeys

Dialysis Journeys

We produced a series of four journey maps depicting the experience of dialysis care, including end of life stages. These journeys are real stories of patients who received dialysis care, and were used by the hospice team to better communicate the journey, challenges,...