by Tanya Gadsby | Nov 25, 2024 | Graphic Facilitation, Journey Mapping, Patient Journey Mapping
Why Patient-Only Journey Mapping Matters Journey mapping is used across industries, from retail to health care, to get clarity on the user experience. When journey mapping patient experiences in health care, it’s important to consider how you’re...
by Tanya Gadsby | Sep 25, 2024 | Graphic Facilitation, Journey Mapping, Patient Journey Mapping
Preparing Patients for Journey Mapping When organizing a patient journey mapping session, participants will be better able to provide clear feedback when they’ve been well prepared for the session. This includes providing supports, resources, and ensuring...
