Mental Health Journey Mapping Mark’s Journey

Project

Mental Health Journey Mapping Mark's Journey

Category
Journey Mapping

A group of ten youth gathered for a journey mapping session on the mental health & addiction system. Their insights were compiled into a journey map in real time, detailing a fictional person’s experience. Although the persona of Mark is fictional, he represents a composite of the youths’ real experiences.


The map was further validated by youth who weren’t part of the original session, and is used to anchor discussions on system improvements.