Journey Mapping Archives - Fuselight Creative Graphic Recording & Animations Wed, 01 Apr 2026 18:49:18 +0000 en-CA hourly 1 https://thefuselight.com/wp-content/uploads/2024/01/FL_LOGO2023_ICON_128.png Journey Mapping Archives - Fuselight Creative 32 32 Why Patient-Only Journey Mapping Matters https://thefuselight.com/blog/the-importance-of-patient-only-journey-mapping/ Mon, 25 Nov 2024 20:04:04 +0000 https://thefuselight.com/?p=27814 Journey mapping is used across industries, from retail to health care, to get clarity on the user experience. When journey mapping patient experiences in health care, it’s important to consider how you’re gathering input. This can happen in focus group sessions, one-on-one with patients, or through surveys. For focus group sessions, keeping the group patient-only […]

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]]> Preparing Patients for Journey Mapping https://thefuselight.com/blog/preparing-patients-for-journey-mapping/ Wed, 25 Sep 2024 19:02:11 +0000 https://thefuselight.com/?p=27837 Preparing Patients for Journey Mapping   When organizing a patient* journey mapping session, participants will be better able to provide clear feedback when they’ve been well prepared for the session. This includes providing supports, resources, and ensuring you’ve designed a space that supports safety. In addition, ensure the session is patient-only so it centres the […]

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